Tutorial

AWS Expands WorkSpaces with New General Purpose Bundles

On January 15, 2025, AWS announced the availability of larger General Purpose bundles for Amazon WorkSpaces Personal and Core offerings. These new bundles, named GeneralPurpose.4xlarge and GeneralPurpose.8xlarge, bring robust cloud desktop solutions optimized for resource-intensive Windows workloads. This guide will explore everything you need to know about the new General Purpose bundles, their features, pricing, …

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Simplifying Tax Operations: AWS Marketplace & Swiss VAT

AWS Marketplace now supports tax collection and multiple tax profiles for Switzerland, providing Independent Software Vendors (ISVs) registered for Swiss Value Added Tax (VAT) with an efficient way to manage their tax obligations. This article offers an exhaustive guide on the features and implications of these updates for ISVs operating within or aiming to penetrate …

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Configurable Amazon Connect Contact Lens Dashboards: A Comprehensive Guide

In today’s fast-paced business environment, effective communication with customers is essential, and the advancements in cloud-based solutions are making this more accessible than ever. With the introduction of customizable Amazon Connect Contact Lens dashboards, users can leverage these configurations to better analyze and improve customer service operations. This guide provides an in-depth exploration of the …

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AWS Resource Explorer Expands to 29 New Resource Types

AWS Resource Explorer has recently announced the integration of 29 new resource types across all AWS commercial regions. This enhancement allows customers to search seamlessly across various AWS services, thus improving resource management and discovery. The newly supported resource types originate from notable services including Amazon FSx, Amazon Route 53, and AWS Glue, among others. …

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Amazon EC2 R8g Instances Expand to More Regions

Amazon Elastic Compute Cloud (Amazon EC2) R8g instances are now available in AWS Asia Pacific (Sydney) and AWS Europe (Spain) regions, enhancing global cloud computing capabilities. Launched on January 16, 2025, these instances are powered by AWS Graviton4 processors, which deliver outstanding performance improvements for memory-intensive workloads. In this comprehensive guide, we will delve into …

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New EC2 Flex Instance Sizes: Unlocking Enhanced Performance

Posted on: Jan 16, 2025 AWS has been a leader in the cloud computing space, consistently evolving to meet the needs of its users. With the introduction of new larger sizes on Amazon EC2 Flex instances, specifically the 12xlarge and 16xlarge options available for C7i-flex and M7i-flex instances, the company is further enhancing its service …

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Amazon Connect Screen Recording Now Available in AWS GovCloud

Introduction: On January 17, 2025, Amazon Web Services (AWS) announced the availability of Amazon Connect screen recording in AWS GovCloud (US-West) regions. This significant addition caters to government and public sector customers, offering them a robust tool for quality assurance and enhanced operational efficacy. This guide aims to provide a comprehensive overview of Amazon Connect …

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AWS User Notifications Now Available on CloudFormation (GA)

Posted on: Jan 17, 2025 AWS User Notifications is now supported on AWS CloudFormation, allowing you to easily provision and manage User Notification resources as part of your application’s infrastructure-as-code (IaC). This comprehensive guide will walk you through the features, benefits, and implementation of User Notifications within CloudFormation, emphasizing how this integration can enhance your …

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Amazon Connect’s Persistent Agent Connections: Enhancing Call Handling

As of January 17, 2025, Amazon Connect has introduced a public preview of persistent agent connections, which significantly optimizes call handling for contact centers. This cutting-edge feature allows for a continuous communication link between agents and Amazon Connect, greatly reducing the time it takes to establish connections with customers. In this comprehensive guide, we will …

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