Introduction¶ Customer support is a vital aspect of any business, and providing prompt and accurate responses can significantly impact customer satisfaction. Amazon Q in Connect is a groundbreaking solution that leverages generative AI to assist customer support agents in resolving issues quickly and efficiently. In this comprehensive guide, we will explore the features, benefits, and …
Amazon Connect Cases is a powerful contact center service provided by Amazon Web Services (AWS). With the recent update, the service now offers an audit history feature, which allows users to track the activities and changes made to a case. This audit history serves as a chronological record, enabling contact center agents and managers to …
Introduction¶ In this guide, we will explore the expansion of EC2 Capacity Blocks to include P4d instances in Amazon EC2 UltraClusters. EC2 Capacity Blocks, a feature that allows you to reserve GPU capacity in advance, offers numerous benefits for machine learning (ML) workloads. With the addition of P4d instances, users now have access to even …
Amazon EC2 Capacity Blocks for ML: Expanding to P4d Instances Read More »
Introduction¶ Since its announcement in November 2022, Finch has revolutionized the field of container development, offering enhanced efficiency, streamlined registry management, and seamless integration with Amazon Web Services (AWS). With its unique features and capabilities, Finch has quickly become the go-to choice for developers looking to optimize their container development workflows. In this comprehensive guide, …
Amazon Rekognition is a powerful tool that allows customers in various industries to effectively moderate the content they display to their users. By utilizing this service, businesses can protect their brand reputation and foster safe user communities. In this guide, we will explore the recent improvements made to Amazon Rekognition’s content moderation capabilities, focusing on …
Introduction¶ In today’s digital era, live streaming has become a powerful tool for businesses, content creators, and individuals to engage with their audience in real-time. Amazon Interactive Video Service (IVS) provides an advanced and scalable live streaming solution to deliver low-latency streaming videos. With the introduction of playback restriction policies, Amazon IVS now offers enhanced …
Amazon IVS Playback Restriction Policies: Enhancing Security and Targeted Viewership Read More »
Introduction¶ In today’s fast-paced digital landscape, businesses are constantly looking for ways to modernize and optimize their applications to keep up with the demands of the market. For enterprises that have been relying on mainframe systems, the AWS Mainframe Modernization service offers a game-changing solution. This service allows customers and partners to modernize and migrate …
AWS Mainframe Modernization Service: A Comprehensive Guide Read More »
Introduction¶ In the world of blockchain technology, accessing and retrieving accurate, up-to-date data is vital for the success of any application. Amazon Managed Blockchain (AMB) is a fully managed service by Amazon Web Services (AWS) that simplifies the creation and management of scalable blockchain networks. With the recent addition of AMB Query, users can now …
A Comprehensive Guide to Amazon Managed Blockchain Query Read More »
Amazon Cognito, a popular user management and authentication service provided by Amazon Web Services (AWS), has recently introduced new features to enhance its functionality. These new features include signing, encryption, and Identity Provider-initiated Single Sign-On (SSO) for SAML federation. By implementing these features, Amazon Cognito aims to provide an additional layer of security and improved …
Introduction¶ Amazon Web Services (AWS) offers an incredible range of cloud computing services and features. One of the most popular offerings is the AWS Free Tier, which allows users to explore various AWS services free of charge, within certain usage limits. In a recent update, AWS has added 750 hours of free Public IPv4 addresses …
Ultimate Guide to AWS Free Tier and Public IPv4 Addresses Read More »
