In the ever-evolving landscape of customer support, efficiency is paramount. Amazon Connect Cases has introduced groundbreaking functionalities that enhance the management of service level agreements (SLAs) on cases. This guide will explore all the features Amazon Connect Cases offers to help contact centers streamline their processes, ensure timely resolution, and maintain optimal service levels. What …

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AWS recently announced an exciting enhancement in security management: the integration of AWS Security Incident Response with AWS PrivateLink. This new feature empowers customers by enabling them to manage their service membership directly within their Amazon Virtual Private Cloud (VPC) while keeping their sensitive data traffic off the public internet. In an era where data …

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In an era where cloud computing is vital for the operations of governmental agencies, the announcement of the AWS Application Migration Service’s authorization for Department of Defense Cloud Computing Security Requirements Guide Impact Levels 4 and 5 (DoD CC SRG IL4 and IL5) marks a significant milestone. This achievement not only reinforces AWS’s commitment to …

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In this comprehensive guide, we’ll delve deeply into the latest update of AWS HealthOmics, focusing on how it now supports Elastic Throughput for dynamic run storage. This feature marks a significant advancement in optimizing healthcare and life sciences workflows, particularly in biological data management. With its ability to dynamically adjust both storage capacity and throughput, …

AWS HealthOmics Elastic Throughput: A Game Changer Read More »

Amazon S3 Tables now support server-side encryption using AWS Key Management Service (SSE-KMS) with customer-managed keys. This feature upgrade is not merely a technical enhancement but a significant leap towards meeting stringent regulatory and governance requirements, ultimately providing users with enhanced data security and control over their encryption keys. In this comprehensive guide, we will …

Amazon S3 Tables: Server-Side Encryption and AWS KMS Explained Read More »

The introduction of AWS Transfer Family in the AWS Mexico (Central) Region marks a significant step forward for businesses seeking efficient file transfer solutions. With the capability to handle secure file transfer protocols like SFTP, FTP, FTPS, and AS2, organizations can leverage AWS’s robust infrastructure for their data needs. This guide will explore the ins …

AWS Transfer Family Now in Mexico: Secure File Transfers Simplified Read More »

Introduction to Amazon CloudWatch and SELinux¶ In the ever-evolving landscape of cloud computing, Amazon Web Services (AWS) continually adapts its offerings to meet the needs of users, particularly in sectors that prioritize security. Recently, AWS announced that the Amazon CloudWatch agent now supports Security-Enhanced Linux (SELinux) environments through a pre-configured security policy. This development is …

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AWS Batch has taken a significant leap forward by incorporating support for Amazon Elastic Container Service (ECS) Exec and AWS FireLens log router, enhancing its functionalities for developers, scientists, and engineers who aim to run efficient batch processing for machine learning (ML) model training, simulations, and analysis at scale. This guide will explore how to …

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In a significant expansion of its capabilities, Amazon EC2 C8g instances are now available in AWS Asia Pacific (Sydney), AWS Europe (London), AWS US West (N. California), and AWS South America (Sao Paulo). This new offering, powered by the latest AWS Graviton4 processors, brings a host of improvements for users looking to optimize their cloud …

Amazon EC2 C8g Instances: Now in More Regions Read More »

Amazon Elastic Compute Cloud (Amazon EC2) has been a cornerstone of cloud computing, providing scalable infrastructure and services to help businesses operate efficiently. As of April 15, 2025, Amazon EC2 M8g instances are now available in additional AWS regions, particularly in Asia Pacific—Tokyo and Sydney. This availability signifies an important advancement in AWS’s commitment to …

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