Comprehensive Guide to Amazon Connect Dashboards: Metrics Analysis
Amazon Connect dashboards now support filtering and comparing metrics by any time range—this significant update facilitates effective data analysis for contact center managers and analytics teams. By understanding how to utilize these new functionalities, businesses can enhance their decision-making processes and resource allocation significantly. In this guide, we will delve deep into all aspects of …
Comprehensive Guide to Amazon Connect Dashboards: Metrics Analysis Read More »