Introduction¶ In the realm of customer service, efficiency and responsiveness are paramount. To that end, Amazon Connect’s recent enhancement regarding hold duration tracking for multiparty calls signifies a transformative step forward. Businesses operating contact centers now have access to the new Agent Initiated Hold Duration field, which streamlines the process of monitoring hold times initiated …

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In today’s data-driven world, organizations are generating vast amounts of data. Efficiently managing and utilizing this data is critical for workflow optimization and informed decision-making. One such innovative solution is the integration of Atlassian Jira and Confluence into Amazon OpenSearch Service. This guide will delve into the process of ingesting data from Atlassian Jira and …

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In the ever-evolving landscape of artificial intelligence, the introduction of new technologies can drastically change the way we approach AI training. One such significant innovation is the announcement of Amazon SageMaker AI Training Jobs’ general availability of P6-B200 instances, powered by NVIDIA B200 GPUs. These advancements hold the promise of up to 2x performance enhancement …

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Introduction¶ In today’s digital landscape, safeguarding critical data is more important than ever. Organizations are increasingly turning to cloud solutions to ensure their data is secure and easily accessible. One such solution is AWS Backup, a fully-managed service that offers a centralized approach to data protection across various AWS services. With its recent launch in …

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Upgrading from SageMaker Studio to SageMaker Unified Studio can be crucial for developers and data scientists looking to enhance their machine learning workflow. This comprehensive guide will walk you through the steps necessary for a seamless upgrade while ensuring your existing resources and access controls remain intact. As Amazon continues to evolve its machine learning …

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In the realm of software development, the introduction of innovative tools can radically reshape workflows. One such breakthrough is the agentic coding experience provided by Amazon Q Developer, now integrated within JetBrains and Visual Studio. This guide explores everything there is to know about this powerful feature, its mechanics, and its implications for developers. What …

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Introduction¶ In the world of cloud services, managing expenses is crucial for both businesses and individual developers. AWS Invoice Summary API has recently been made generally available, transforming the way you can handle AWS invoice details. With the ability to programmatically retrieve invoice summaries, users can streamline the way they manage their finances, reducing manual …

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In today’s digital landscape, ensuring the security and performance of web applications is paramount. AWS WAF (Web Application Firewall) now includes a feature known as ASN Match Support, which allows users to enhance their security posture by monitoring incoming requests against Autonomous System Numbers (ASNs). This comprehensive guide explores how to effectively use this new …

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Unlock the Power of Monitoring with Amazon’s Service Introduction¶ In the ever-evolving landscape of cloud computing, monitoring performance is vital for ensuring dependable application delivery. Amazon Managed Service for Prometheus stands out as a leading solution, enabling users to monitor and alarm on operational metrics seamlessly and at scale. Recently, its availability expanded to seven …

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In the world of cloud computing and database management, ensuring optimal performance and security is critical. Amazon RDS (Relational Database Service) for PostgreSQL has introduced Extended Support minor versions 11.22-rds.20250508 and 12.22-rds.20250508, providing important security updates and bug fixes. This guide will take a deep dive into Amazon RDS for PostgreSQL Extended Support, covering everything …

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