In today’s fast-paced business environment, customer service is paramount. Automating customer support channels can streamline operations, improve response times, and enhance customer satisfaction. With Amazon Connect’s new feature that launches automated email responses using conditional keywords and phrases, businesses can revolutionize their customer service approach. In this guide, we’ll delve into how to effectively set …

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In today’s fast-paced digital age, customer experience is paramount for businesses. Companies are seeking solutions that not only streamline operations but also enhance user satisfaction. Amazon Connect now provides native testing and simulation capabilities, allowing organizations to easily validate workflows, self-service voice interactions, and outcomes. This comprehensive guide will delve deep into these features, offering …

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In this comprehensive guide, we will explore the new capabilities of Amazon S3 Block Public Access (BPA), particularly focusing on its organization-level enforcement features that were introduced on November 26, 2025. We will break down its functionalities, setup procedures, best practices, and actionable insights for leveraging this essential AWS feature to enhance your organization’s data …

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In the fast-evolving world of cloud databases, Amazon Aurora has continually set benchmarks in terms of performance, scalability, and reliability. Recent updates have added support for versions PostgreSQL 17.6, 16.10, 15.14, 14.19, and 13.22, introducing exciting features that enhance security, performance, and usability. This comprehensive guide aims to delve into these new features, discuss the …

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The cloud video streaming landscape is continuously evolving, and Amazon Kinesis Video Streams has stepped up with an exciting announcement that is set to enhance its capabilities significantly. This guide aims to provide an in-depth understanding of the new cost-effective warm storage tier, its features, benefits, and practical implications for developers and enterprises looking to …

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Introduction¶ In the realm of cloud computing and machine learning, resource management is crucial for optimizing workloads, minimizing costs, and enhancing performance. With the latest update from Amazon SageMaker HyperPod, users can leverage custom Kubernetes labels and taints to gain finer control over pod scheduling. This guide delves deep into this new feature, explaining its …

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Amazon SageMaker HyperPod is revolutionizing the way large language model (LLM) inference is managed. With its latest features—Managed Tiered KV Cache and Intelligent Routing—users can significantly enhance their inference performance, especially when faced with long-context prompts and multi-turn conversations. This guide delves deep into these enhancements, providing actionable insights and technical details that will help …

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In the realm of artificial intelligence, natural language understanding (NLU) plays a crucial role, especially for customer service applications. As businesses aim to enhance user experiences through automation, understanding customer requests accurately is paramount. In a recent development, Amazon Lex now supports LLMs as the primary option for natural language understanding. This enhancement not only …

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Amazon Route 53 has recently unveiled an exciting feature known as accelerated recovery for managing public DNS records. This new capability is primarily designed to help organizations maintain a manageable recovery time objective (RTO) for DNS changes, especially in situations where AWS services in US East (N. Virginia) face temporary disruptions. In this guide, we’ll …

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Introduction¶ In today’s rapidly evolving cloud landscape, businesses rely increasingly on efficient data management and interactive services. The release of the AWS API MCP Server stands as a significant advancement in simplifying integration and deployment on AWS. This guide explores everything you need to know about the AWS API MCP Server, its features, configuration steps, …

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