Amazon Q is a groundbreaking conversational agent powered by generative AI technology. Specifically designed for contact center agents, this AI assistant is now integrated into Amazon Connect, offering real-time assistance to streamline support interactions. In this comprehensive guide, we delve into the features and capabilities of Amazon Q, exploring how it can enhance agent productivity …

Amazon Q in Connect: Empowering Contact Center Agents with Generative AI Read More »

Please note that this article is written in Markdown format. To ensure the best reading experience, please view it in a Markdown-enabled editor. Table of Contents¶ Introduction Executive Summaries for Data Insights Enhanced Q&A Experience Generating Interactive Data Stories SEO Considerations for QuickSight Q Conclusion Introduction¶ In today’s data-driven world, businesses need powerful analytics tools …

Amazon Q in QuickSight: A Simplified Approach to Data Exploration with Generative BI Capabilities (Preview) Read More »

Introduction¶ In today’s hyperconnected world, delivering exceptional customer experiences is crucial for businesses to gain a competitive edge. To help achieve this, Amazon Connect introduces new in-app, web, and video calling capabilities, allowing organizations to deliver personalized voice and video interactions within their websites and mobile applications. This comprehensive guide aims to provide a detailed …

Amazon Connect: Enhancing Customer Experience with In-App, Web, and Video Calling Read More »

Introduction¶ In a recent announcement, Amazon Web Services (AWS) unveiled the public preview of the zero-ETL integration feature between Amazon Aurora PostgreSQL and Amazon Redshift. This groundbreaking integration empowers businesses to leverage near real-time analytics and machine learning capabilities using petabytes of transactional data from Amazon Aurora. This guide explores the key aspects of this …

A Comprehensive Guide to Amazon Aurora PostgreSQL Zero-ETL Integration with Amazon Redshift Read More »

Introduction¶ In today’s data-driven world, organizations rely heavily on their data for making informed decisions. However, due to the presence of data silos and the complexity of analyzing data from multiple sources, deriving holistic insights can be a daunting task. To address this challenge, AWS has announced the public preview of the Amazon RDS for …

AWS Announces Amazon RDS for MySQL Zero-ETL Integration with Amazon Redshift (Public Preview) – Your Definitive Guide Read More »

In an exciting development, Amazon Q is introducing its feature development capability in Amazon CodeCatalyst, allowing developers to leverage Q’s sophisticated features for code conversion and pull requests. With this new capability, developers can assign a CodeCatalyst issue to Amazon Q, which will intelligently convert a human prompt into an actionable plan, make necessary code …

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Introduction¶ In this era of digital transformation, customer service plays a vital role in the success of any organization. Amazon Connect has emerged as a popular cloud-based contact center service that enables businesses to provide exceptional customer service experiences. To further enhance its capabilities, Amazon Connect has now introduced a revolutionary feature – the no-code …

Amazon Connect: A Comprehensive Guide to the No-Code UI Builder Read More »

In this guide article, we will explore the new storage class offered by Amazon S3, called S3 Express One Zone. We will delve into the benefits of using this storage class, its technical specifications, and how it can optimize the performance of your workloads. Furthermore, we will discuss the importance of SEO in relation to …

Announcing the Amazon S3 Express One Zone storage class Read More »

Introduction¶ Data lakes have become a popular choice for organizations to store and analyze massive amounts of data. Amazon Athena, a serverless interactive query service, allows users to analyze data directly from their data lakes in Amazon S3. However, as the size of data lakes grows, query performance can become a bottleneck. In this guide, …

Accelerate Data Lake Queries with Amazon Athena and Amazon S3 Express One Zone Read More »

Introduction¶ Fine-tuning is an essential process for organizations with small, labeled datasets that want to specialize a model for a specific task. It allows for the adaptation of a model’s parameters, refining its knowledge and capabilities to make decisions within an organization’s context. In this guide, we will focus on the fine-tuning capabilities of three …

Fine-Tuning Meta Llama 2, Cohere Command Light, and Amazon Titan FMs in Amazon Bedrock Read More »