Tutorial

The Ultimate Guide to Amazon Connect’s DID & Toll Free Calling in Venezuela

Amazon Connect has recently announced the support for Direct Inward Dialing (DID) and Toll-Free calling in Venezuela. This new feature opens up a world of possibilities for businesses looking to expand their customer service capabilities in the region. In this comprehensive guide, we will explore the benefits of DID & Toll-Free calling in Venezuela with …

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Ultimate Guide to Amazon Q for Business Metadata Boosting

Amazon Q for Business has recently launched support for metadata boosting to fine tune the Q&A functionality for businesses. This new feature allows customers to prioritize content based on specific metadata fields, such as document authority or recency, to generate more accurate answers. In this comprehensive guide, we will explore the benefits of metadata boosting …

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The Ultimate Guide to Amazon Security Lake: Enhancing Analytics Performance with OCSF 1.1.0 and Apache Iceberg

In today’s digital world, the importance of cybersecurity cannot be overstated. With cyber threats constantly evolving and becoming more sophisticated, organizations must stay ahead of the curve to protect their sensitive information and data. Amazon Security Lake is a powerful tool that allows organizations to centralize and analyze their security data in one secure location. …

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Guide to Using Custom Templates in AWS Migration Hub Orchestrator

AWS Migration Hub Orchestrator is a powerful tool for managing application migration and modernization projects on AWS. With the recent addition of custom templates, users now have even more flexibility and control over their migration workflows. In this guide, we will explore how to use custom templates in Orchestrator, as well as other important technical …

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Title: AWS Direct Connect Location in Honolulu, Hawaii: Everything You Need to Know

In a recent announcement, Amazon Web Services (AWS) revealed the opening of a new AWS Direct Connect location within the Aloha NAP data center in Honolulu, Hawaii. This development marks a significant milestone for organizations in Hawaii, as they now have direct access to AWS services through a dedicated network connection. In this comprehensive guide, …

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Guide to Amazon RDS M7g and R7g Database Instances

Amazon Relational Database Service (RDS) has introduced M7g and R7g database instances for PostgreSQL, MySQL, and MariaDB, offering improved performance and capabilities compared to previous generations. In this guide, we will explore the key features of M7g and R7g instances, how to create and manage them, and optimize them for SEO purposes. Overview¶ M7g and …

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The Ultimate Guide to In-Place Major Version Upgrades in Amazon DocumentDB in AWS GovCloud (US) Regions

In this comprehensive guide, we will explore the new feature of in-place major version upgrades in Amazon DocumentDB with MongoDB compatibility in AWS GovCloud (US) Regions. We will discuss the benefits of this feature, provide a step-by-step guide on how to perform an in-place major version upgrade, and also explore some technical insights and best …

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The Ultimate Guide to Amazon EC2 m7i.metal-24xl Instance for VMware Cloud on AWS

In recent years, the demand for high-performance computing solutions has continued to grow exponentially, driven by the increasing need for compute-intensive workloads such as artificial intelligence, machine learning, and deep learning. Recognizing this trend, Amazon Web Services (AWS) has unveiled the Amazon EC2 m7i.metal-24xl instance, powered by custom 4th Gen Intel Xeon Scalable processors, which …

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The Ultimate Guide to Amazon Connect Case Management Metrics

In recent years, Amazon Connect has emerged as a powerful and feature-rich contact center solution that is redefining the way businesses interact with their customers. With the introduction of case management metrics, Amazon Connect has further empowered contact center managers with valuable insights into their organization’s performance. In this comprehensive guide, we will explore the …

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