Amazon Connect: Mastering Outbound Campaigns with Ring Time Configuration
Introduction¶ In today’s fast-paced business world, the success of customer outreach relies heavily on effective communication strategies. One tool that businesses have increasingly turned to is Amazon Connect. This cloud-based contact center solution offers a myriad of features, including the recent enhancement to its outbound campaigns, particularly the capability to configure ring time for unanswered …
Amazon Connect: Mastering Outbound Campaigns with Ring Time Configuration Read More »