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In the realm of customer support, communication is key. With Amazon Connect now supporting threaded views and integrating conversation history into agent replies, providers can significantly enhance the quality of customer interactions. This guide will dive deep into these features, their benefits, and how they can transform the customer experience. Introduction¶ As businesses increasingly rely …

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Introduction¶ AWS has recently rolled out RTB Fabric, a fully managed service tailored to transform the advertising technology landscape. This article will serve as a comprehensive guide to understanding and leveraging AWS RTB Fabric for real-time bidding workloads. By focusing on how to connect with your AdTech partners seamlessly, reduce operational costs, and enhance bidding …

Comprehensive Guide to AWS RTB Fabric for Real-Time Bidding Read More »

Amazon has recently unveiled its latest innovation in cloud computing with the introduction of Amazon EC2 High Memory U7i instances, specifically the u7i-6tb.112xlarge model, now available in the US East (Ohio) region. As organizations increasingly lean toward cloud solutions for their demanding data environments, understanding the features and advantages of these new instances becomes paramount. …

Amazon U7i Instances Now Available in AWS US East (Ohio) Region Read More »

Introduction¶ Amazon CloudWatch has recently revolutionized the way organizations manage their incident reporting with the introduction of interactive incident reporting. This feature enables users to create comprehensive and well-structured post-incident analysis reports in a matter of minutes. In today’s fast-paced digital landscape, where every second counts, having the ability to generate detailed and actionable reports …

Comprehensive Guide to Interactive Incident Reporting in Amazon CloudWatch Read More »

In the world of cloud computing and IT infrastructure management, effectively monitoring and analyzing logs is paramount for ensuring application performance and system health. Amazon CloudWatch Agent has evolved to enhance its capabilities, particularly with the introduction of configurable Windows Event Log Filters. This guide will delve into everything you need to know about implementing …

Comprehensive Guide to Amazon CloudWatch Agent Windows Event Log Filters Read More »

In today’s rapidly evolving digital landscape, the ability to analyze and derive insights from multimedia content is paramount for organizations looking to remain competitive. Amazon Bedrock Data Automation (BDA) is an innovative tool designed to automate the generation of insights from unstructured multimodal content. This guide aims to delve into the features, benefits, and practical …

Amazon Bedrock Data Automation: Unlocking New Video Insights Read More »

Amazon Corretto continues to evolve as a reliable, production-ready distribution of OpenJDK, providing businesses and developers with robust tools and security features. In this comprehensive guide, we’ll delve into the Amazon Corretto October 2025 quarterly updates, exploring key enhancements, installation guides, and practical insights that empower you to take full advantage of this powerful Java …

Essential Guide to Amazon Corretto: October 2025 Updates Read More »

Introduction¶ In the era of growing cybersecurity threats, the need for robust data protection solutions has never been more critical. Amazon Web Services (AWS) has introduced AWS Nitro Enclaves, a powerful capability within Amazon EC2 that enables organizations to create isolated compute environments for processing highly sensitive data. As of October 21, 2025, Nitro Enclaves …

AWS Nitro Enclaves Now Available in All AWS Regions Read More »

Introduction¶ In today’s digital landscape, email deliverability is paramount for businesses keen on maintaining high engagement with their customers. Amazon Simple Email Service (SES) has consistently innovated to meet the evolving needs of its users. Recently, the introduction of IP observability for Dedicated IP Addresses – Managed (DIP-M) pools has marked a significant advancement that …

Amazon SES Adds IP Observability for Dedicated IP Addresses Read More »

AWS Outposts has revolutionized the way organizations approach hybrid cloud infrastructure by providing a seamless integration of AWS services into on-premises environments. This guide will delve into the various facets of AWS Outposts, focusing particularly on the new second-generation Outposts racks supported in the AWS Europe (Ireland) Region. You will discover actionable insights, practical steps, …

Unlocking Hybrid Cloud Potential with AWS Outposts: A Guide Read More »