Tutorial

Introduction¶ Amazon Connect, a cloud-based contact center service, has introduced a new prompts configuration UI that offers an enhanced user experience along with AWS CloudTrail coverage. With this new feature, users can customize and configure audio files, known as prompts, to play within call flows. Additionally, any activity related to adding, updating, or deleting prompts …

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Introduction¶ Amazon RDS (Relational Database Service) is a managed database service provided by Amazon Web Services (AWS) that makes it easy to set up, operate, and scale a relational database in the cloud. In this guide, we will focus on Amazon RDS for SQL Server, specifically highlighting the supported minor versions and encouraging users to …

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Introduction¶ In recent times, Amazon Connect has made a significant announcement that is set to revolutionize outbound telephony pricing across Europe. This cloud-based contact center service has implemented a series of cost reductions in calling rates for various European countries within the Europe (Frankfurt) and Europe (London) regions. This guide aims to provide you with …

Guide to Amazon Connect: Reducing Outbound Dialing Rates in Europe Read More »

Introduction¶ In today’s era of mobile application development, ensuring the quality of apps across various platforms and devices is of utmost importance. AWS Device Farm, an application testing service by Amazon Web Services, simplifies this process by providing developers with desktop browsers and real mobile devices for testing their web and mobile applications. With the …

AWS Device Farm: Upgraded Test Environment for Android Devices Read More »

In a recent announcement, Amazon has introduced reduced telephony pricing for South American regions as part of its Amazon Connect service usage. This move aims to make cloud-based telephony more affordable and accessible to a wider audience across the continent. This guide article will explore the significance of Amazon Connect’s telephony rates reduction, provide technical …

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Introduction¶ In recent times, the advent of Neural Search has revolutionized the way we interact with large-scale search engines. Amazon OpenSearch Service, a popular choice for search functionality, has now introduced Neural Search capabilities starting from OpenSearch 2.9. This guide aims to provide an in-depth understanding of Neural Search on Amazon OpenSearch Service and its …

Amazon OpenSearch Service: A Guide to Neural Search Read More »

Introduction¶ Amazon Elastic Block Store (EBS) is a scalable block storage solution that provides persistent storage for Amazon EC2 instances. EBS Snapshots are a commonly used feature of EBS, allowing customers to back up their EBS volumes for disaster recovery, data migration, and compliance purposes. However, ensuring the security and privacy of these snapshots is …

Guide to Using Block Public Access for EBS Snapshots in Amazon Elastic Block Store Read More »

Amazon Simple Notification Service (Amazon SNS) is a flexible, fully managed pub/sub messaging service that enables you to send notifications, distribute messages, and trigger actions to various endpoints. This service plays a crucial role in building distributed systems, microservices architectures, and event-driven applications. With the recent update, Amazon SNS has significantly increased the default throughput …

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Amazon Relational Database Service (Amazon RDS) for MySQL is a managed database service that enables businesses to set up, operate, and scale a MySQL database in the cloud easily. With the latest release of RDS for MySQL version 8.0.35, Amazon has introduced a significant performance improvement. This guide article will explore the enhanced write throughput …

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NICE DCV version 2023.1 brings exciting new features and enhancements to improve the remote display experience. In this guide, we will explore the key features of this release, highlight its benefits, and provide technical insights into optimizing its performance. Additionally, we will delve into the integration of WebAuthn redirection, ensuring a secure and seamless user …

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