Introduction¶ In today’s fast-paced digital world, businesses face the challenge of managing workloads that require high scalability and are prone to frequent changes in traffic. AWS Lambda, a serverless computing service offered by Amazon Web Services, has long been a trusted solution for handling such workloads. With its ability to automatically scale with demand, Lambda …
Introduction¶ CloudTrail data-plane logging allows you to record all API activity on Amazon DynamoDB, providing detailed information about the IAM user or role that made the request, the time of the request, and the accessed table. This valuable feature is now available in the AWS GovCloud (US) Regions, ensuring that government customers can benefit from …
Introduction¶ AWS Elemental MediaLive is a cloud-based service that allows you to encode, transcode, and deliver live video streams to a wide range of devices. With its recent update, MediaLive now provides support for image overlays on individual outputs, offering enhanced flexibility and control over branding and video enhancements for each output. This guide will …
AWS Elemental MediaLive: Image Overlays for Individual Outputs Read More »
As technology advances and more professionals are continually on the move, it’s important for them to have access to key information and resources at their fingertips. Amazon Web Services (AWS) recognizes this need and has announced a new feature – Amazon Q – in the AWS Console Mobile App for iOS. With Amazon Q, customers …
AWS Announces Amazon Q in Preview on the AWS Console Mobile App for iOS Read More »
Introduction¶ Amazon Connect, a cloud contact center service, has launched new capabilities that enable businesses to measure the number of contacts answered or abandoned within a specified time duration. This allows companies to gain valuable insights into customer behavior and identify areas for improvement in their interactive voice response (IVR) system. In this guide, we …
Amazon Connect: Measuring Answered or Abandoned Contacts Read More »
Amazon Connect, a cloud-based contact center service, has recently introduced a significant update by providing access to 24 new contact and agent metrics in the GetMetricDataV2 API. These metrics, which were previously only available in the historical metrics UI, empower businesses to programmatically access valuable performance insights. With the ability to measure agent answer rates, …
Amazon Rekognition, the powerful computer vision service offered by Amazon Web Services (AWS), has recently released its highly anticipated Face APIs Version 7. This latest update is packed with significant enhancements, geared towards delivering improved accuracy and lower latency for a wide range of industries, including financial services, gig economy, telecommunications, healthcare, and social media. …
Amazon Rekognition Face APIs Version 7: Improving Accuracy and Reducing Latency Read More »
Introduction¶ In the ever-evolving world of technology, efficient and seamless data migration is crucial to ensure the smooth transition of databases. Amazon Web Services (AWS) offers a powerful solution called AWS Database Migration Service (DMS) that simplifies this process. In a significant update, AWS DMS has introduced support for Amazon Relational Database Service (RDS) for …
Ultimate Guide to AWS DMS and Amazon RDS Db2 Migration Read More »
Introduction¶ Amazon Connect Customer Profiles, an essential component of the Amazon Connect service, has launched a groundbreaking feature known as calculated attributes. This new functionality empowers contact center managers to leverage customer behavior data to derive actionable insights that can drive personalized customer experiences and optimize contact center operations. In this comprehensive guide, we will …
Introduction¶ AWS Secrets Manager provides a secure and scalable solution for managing secrets such as API keys, passwords, and database credentials. With its latest update, AWS has introduced an updated Service Level Agreement (SLA) for AWS Secrets Manager, promising an impressive monthly uptime percentage of at least 99.99%. This guide will delve into the various …
AWS Secrets Manager: Achieving High Availability with a 99.99% Service Level Agreement Read More »
