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Posted on: Dec 17, 2024 In the evolving landscape of contact center management, Amazon Connect now provides agent schedule data in analytics data lake—a crucial development for businesses aiming to leverage powerful data insights. This enhanced capability empowers organizations to optimize their operations through automated reporting and compliance measures. With Amazon Connect’s integration of published …

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AWS AppSync GraphQL enhances Amazon Aurora PostgreSQL and MySQL support with new resolver utilities, revolutionizing the way developers build and manage queries for their applications. As AWS continues to evolve its services, leveraging AWS AppSync can unlock greater flexibility and efficiency in connecting to various data sources. In this 10,000-word comprehensive guide, we will delve …

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Published on: December 17, 2024 The latest update to AWS IoT Greengrass, version 2.14, introduces a game-changing feature—nucleus lite. This lightweight edge runtime software occupies less than 5MB of memory, making it an ideal solution for resource-constrained devices. In this comprehensive guide, we will delve into the intricacies of AWS IoT Greengrass v2.14, examining how …

AWS IoT Greengrass v2.14: Empowering Edge Devices with Nucleus Lite Read More »

Posted on: Dec 17, 2024 AWS Identity and Access Management (IAM) Roles Anywhere has made significant strides in providing enhanced security and flexibility for developers and system administrators. With the latest release of the credential helper version 1.4.0, IAM Roles Anywhere now supports Trusted Platform Module (TPM) 2.0. This feature opens new avenues for secure …

IAM Roles Anywhere Credential Helper: TPM 2.0 Support Read More »

In a significant development for cloud computing, the Amazon EC2 G6 instances are now available in additional regions, specifically in Asia Pacific (Seoul) and Europe (Paris). This expansion brings powerful NVIDIA L4 GPU capabilities to a broader audience, enabling a wide range of applications such as machine learning and graphics-intensive tasks. This guide will delve …

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Last Updated: December 18, 2024 Amazon Connect, a user-friendly cloud contact center solution from AWS, has introduced a significant feature to its Task Management System: tasks can now be set to expire after up to 30 days from creation. This newly added flexibility can transform the way contact centers manage their workflows, enhancing both agent …

Amazon Connect Tasks: New 30-Day Duration Feature Read More »

AWS Resilience Hub now supports Amazon CloudWatch alarm detection, enhancing application resilience assessments. This new feature provides a more in-depth and accurate view of your application’s resilience posture, making it easier for organizations to align their monitoring setups with AWS best practices. Understanding AWS Resilience Hub¶ AWS Resilience Hub is designed to help organizations build …

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Amazon Managed Streaming for Apache Kafka (Amazon MSK) is now available in Asia Pacific (Malaysia) Region. This new offering is poised to revolutionize how developers and businesses handle stream processing and real-time analytics. In this comprehensive guide, we’ll explore what Amazon MSK is, how it works, its features, and the benefits it offers to those …

Amazon MSK Launches in Asia Pacific: A Guide for Developers Read More »

The cloud landscape is rapidly evolving, and staying ahead means adapting to the latest technologies. Recently, AWS Backup has introduced dual-stack support for its API endpoint, enhancing its compatibility with both Internet Protocol Version 4 (IPv4) and Internet Protocol Version 6 (IPv6). This comprehensive guide will explore AWS Backup’s dual-stack capabilities, delve into the technical …

AWS Backup Adds Dual-Stack Support for IPv4 and IPv6 Read More »

Amazon FSx for Lustre is now available in the AWS Asia Pacific (Malaysia) Region, and this marks a significant advancement in cloud computing services. With this new offering, customers can create high-performance, fully-managed file systems that cater to a wide range of demanding applications. In this guide, we will dive in-depth into what Amazon FSx …

Exploring Amazon FSx for Lustre in the Asia Pacific (Malaysia) Region Read More »