May 2025

Today, organizations in the U.S. government and related fields have significant requirements for data security and compliance. In response, Amazon Web Services (AWS) has introduced Resource Control Policies (RCPs) that enhance security in AWS GovCloud (US) Regions. This comprehensive guide will explore the ins and outs of RCPs, their importance, functionality, and best practices for …

Understanding AWS Resource Control Policies in GovCloud Read More »

Amazon Web Services (AWS) has made significant strides in the realm of database management, especially with the launch of its Graviton4-based M8g and R8g database instances. Since their introduction, they have brought substantial performance enhancements to Amazon Relational Database Service (RDS) for PostgreSQL, MySQL, and MariaDB. In this comprehensive guide, we will delve deep into …

Unlocking Performance: Amazon RDS M8g and R8g Instances Read More »

Amazon Web Services (AWS) has made a significant enhancement to the Amazon Virtual Private Cloud (VPC) IP Address Manager (IPAM) by allowing cost distribution to AWS Organization member-accounts. This important capability means that businesses can now allocate their IPAM costs more transparently and efficiently to specific internal teams, improving budgeting and accountability across their AWS …

Cost Distribution in Amazon VPC IPAM for AWS Organizations Read More »

In the ever-evolving landscape of customer service, having access to detailed and accurate contact information can make the difference between a satisfied customer and a frustrated one. Amazon Connect recently updated its DescribeContact API to provide richer contact information, enhancing operational efficiency and improving the customer experience. In this guide, we’ll explore everything you need …

Enhanced Contact Information in Amazon Connect’s DescribeContact API Read More »

On May 1, 2025, Amazon announced a significant enhancement to the Amazon Connect platform. This update introduces post-contact completion events in the Contact Event Stream via Amazon EventBridge. These improvements allow contact centers to gain real-time insights into customer and agent interactions, marking a pivotal shift in the level of detail and responsiveness available in …

Amazon Connect’s New Post-Contact Event: Real-Time Insights Read More »

In the evolving landscape of customer service, tools like Amazon Connect Contact Lens have become indispensable. The recently launched real-time adherence dashboard is a game changer for contact centers, streamlining the process for supervisors to manage agent performance efficiently. This guide provides an in-depth look at this innovative feature, exploring its functionalities, benefits, and implications …

Amazon Connect Contact Lens: Real-Time Adherence Dashboard Explained Read More »

Published on: Apr 30, 2025 In a significant move to bolster the reliability and availability of databases hosted on Amazon RDS (Relational Database Service), AWS has introduced Cross-Region Automated Backups in five additional AWS Regions. This feature allows users to replicate automated backups across specific geographic locations, reinforcing disaster recovery strategies and reducing downtime. With …

Amazon RDS Enhances Database Resilience with Cross-Region Backups Read More »

Amazon SageMaker has transformed how businesses approach data processing and machine learning. With its latest feature, the scheduling experience for Visual ETL and Query editors, it simplifies the way users manage their data workflows. This guide explores everything you need to know about this new scheduling feature, how to leverage it for efficient data management, …

Unified Scheduling for Visual ETL and Query Editors in SageMaker Read More »

Introduction¶ AWS Resource Explorer is now available in three additional AWS Regions: Asia Pacific (Malaysia), Asia Pacific (Thailand), and Mexico (Central). With this exciting update, users can significantly enhance the management and discovery of their AWS resources using AWS Resource Explorer’s powerful search capabilities. This guide aims to provide an in-depth understanding of AWS Resource …

AWS Resource Explorer Expands to 3 New Regions Read More »