April 2025

Introduction¶ Amazon Connect, recognized as a leading cloud-based contact center service, has made significant strides in enhancing the capabilities of its agent workspace. As of April 24, 2025, the Amazon Connect agent workspace now supports additional capabilities for third-party applications. This expansion introduces essential contact-related actions, including the ability to make outbound calls, accept, transfer, …

Enhancing Amazon Connect: Third-Party App Integration Read More »

As of April 24, 2025, AWS AppConfig now supports Internet Protocol Version 6 (IPv6) dual-stack endpoints, providing organizations with seamless connectivity options that cater to the growing necessity for IPv6 adoption. The introduction of this feature is a milestone in AWS’s commitment to supporting modern networking standards and enabling a smooth transition for customers still …

AWS AppConfig Now Supports IPv6 Dual-Stack Endpoints Read More »

Amazon Web Services (AWS) has always been at the forefront of cloud computing innovation. As of April 23, 2025, AWS launches Amazon Elastic Compute Cloud (EC2) M8g instances in the US West (N. California) region, providing businesses with a new level of processing power and efficiency. This guide will take you through everything you need …

AWS EC2 M8g Instances Now Live in US West (N. California) Read More »

Introduction: Understanding Prompt Optimization¶ In April 2025, the launch of Prompt Optimization in Amazon Bedrock marked a pivotal evolution in how businesses can harness the capabilities of foundation models (FMs). The significance of prompt engineering in artificial intelligence cannot be understated. Efficient prompt engineering allows developers to engage FMs effectively, producing relevant and high-quality content …

Guide to Prompt Optimization in Amazon Bedrock Read More »

In April 2025, Amazon Redshift announced a significant enhancement by adding history mode support for zero-ETL integrations with eight prominent third-party SaaS applications, including Salesforce, ServiceNow, and SAP. This feature not only simplifies data management across AWS and various applications, but it also empowers businesses to leverage advanced analytics without the burden of traditional Extract, …

Amazon Redshift’s History Mode: A Game Changer for SaaS Integration Read More »

In recent years, the demand for advanced artificial intelligence (AI) solutions has surged, with many businesses looking to integrate generative AI into their applications. One of the most exciting developments in this space is the release of Amazon Bedrock Intelligent Prompt Routing, which is now generally available. This innovation allows users to route prompts to …

Amazon Bedrock Intelligent Prompt Routing: A Comprehensive Guide Read More »

The rendering landscape continues to evolve, and AWS Deadline Cloud is leading the way by introducing a macOS installer for its integrated submitters. This innovative development, announced on April 22, 2025, promises to enhance productivity across diverse teams working in digital content creation, thereby consolidating the efficiency and effectiveness of rendering services. The newly available …

AWS Deadline Cloud: macOS Installer for Creatives Read More »

Posted on: Apr 22, 2025 Amazon Redshift has unveiled Serverless Reservations, a pioneering discounted pricing option designed to enhance cost efficiency and predictability for users of Amazon Redshift Serverless. This innovative service allows you to save up to 24% on analytics workloads, offering two flexible payment options to accommodate various organizational needs. With Serverless Reservations, …

Save Big with Amazon Redshift Serverless Reservations Read More »

AWS Backup has just announced a significant update that broadens its functionality, enhancing the way users manage their data. With the addition of search and item-level recovery capabilities for Amazon EBS snapshots and Amazon S3 backups in four additional AWS Regions, organizations can optimize their backup strategies. This guide will delve deep into the specifics …

AWS Backup: Search & Item-Level Recovery Expansion Read More »

Posted on: April 22, 2025 In a significant move, Amazon has made its Elastic Compute Cloud (EC2) C7gd instances available in additional AWS regions, including the AWS GovCloud (US-West), Canada (Central), and Europe (London). This expansion marks a pivotal step in providing users with enhanced performance, energy efficiency, and optimal resource utilization–critical factors for businesses …

Unlocking Efficiency: Amazon EC2 C7gd Instances Now Expand Regions Read More »