January 2025

In today’s fast-paced business environment, the ability to analyze customer interactions can greatly enhance service quality and operational efficiency. This is where Amazon Connect Contact Lens comes into play, especially with its newly introduced free trials for first-time users of conversational analytics and performance evaluations. This guide will provide you with an in-depth understanding of …

Amazon Connect Contact Lens: Free Trials for Analytics Read More »

Introduction to C7i Instances¶ Starting from January 8, 2025, AWS has rolled out Amazon Elastic Compute Cloud (Amazon EC2) C7i instances powered by custom 4th Gen Intel Xeon Scalable processors in the AWS GovCloud (US-West) Region. This launch marks a significant step forward for users in government and other regulated industries who require robust cloud …

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Introduction¶ On January 8, 2025, Amazon Web Services (AWS) announced the general availability of a new AWS Local Zone in New York City. This introduction is crucial for businesses and developers who need high-performance computing in the edge ecosystem. The new AWS Local Zone in NYC supports a wide range of workloads, enhancing the capabilities …

New AWS Local Zone Now Live in New York City (NYC) Read More »

Amazon DynamoDB now supports a configurable period for point-in-time recovery (PITR), enhancing the data protection capabilities for developers and businesses working with this managed NoSQL database service. The recent changes announced on January 7, 2025, allow for greater flexibility in recovering data across various use cases, particularly for industries with stringent compliance requirements. In this …

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The recent announcement of 20 additional AWS Systems Manager Automation runbook recommendations in AWS Chatbot has significant implications for streamlining operational responses to AWS events. This guide aims to provide an exhaustive overview of this new feature, shedding light on its capabilities, underlying technologies, and best practices to maximize its benefits. Table of Contents¶ Introduction …

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Posted on: Dec 16, 2024 Amazon Web Services (AWS) has recently unveiled the general availability of the Amazon EC2 High Memory U7inh instance—a groundbreaking addition to the EC2 High Memory family. This instance is engineered in collaboration with Hewlett Packard Enterprise (HPE) and is specifically designed for demanding workloads that require abundant memory and robust …

Comprehensive Guide to Amazon EC2 High Memory U7inh Instance Read More »

Amazon Web Services (AWS) has consistently expanded its offerings to provide robust solutions across the globe. One of the most exciting developments in this trend is the availability of Amazon Athena in the AWS Asia Pacific (Malaysia) region. This guide delves deep into what Amazon Athena is, its features, how it benefits businesses in Malaysia, …

Amazon Athena Now Available in AWS Asia Pacific (Malaysia) Read More »

Posted on: Dec 17, 2024 In the evolving landscape of contact center management, Amazon Connect now provides agent schedule data in analytics data lake—a crucial development for businesses aiming to leverage powerful data insights. This enhanced capability empowers organizations to optimize their operations through automated reporting and compliance measures. With Amazon Connect’s integration of published …

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AWS AppSync GraphQL enhances Amazon Aurora PostgreSQL and MySQL support with new resolver utilities, revolutionizing the way developers build and manage queries for their applications. As AWS continues to evolve its services, leveraging AWS AppSync can unlock greater flexibility and efficiency in connecting to various data sources. In this 10,000-word comprehensive guide, we will delve …

Enhancing Amazon Aurora with AWS AppSync GraphQL Read More »

Published on: December 17, 2024 The latest update to AWS IoT Greengrass, version 2.14, introduces a game-changing feature—nucleus lite. This lightweight edge runtime software occupies less than 5MB of memory, making it an ideal solution for resource-constrained devices. In this comprehensive guide, we will delve into the intricacies of AWS IoT Greengrass v2.14, examining how …

AWS IoT Greengrass v2.14: Empowering Edge Devices with Nucleus Lite Read More »