December 2023

Introduction¶ Amazon Cognito is a powerful service offered by Amazon Web Services (AWS) that simplifies the process of adding authentication, authorization, and user management to your web and mobile applications. With its support for popular social identity providers like Apple, Facebook, Google, and Amazon, as well as enterprise identity providers through industry standards such as …

Guide to Customizing Access Tokens in Amazon Cognito User Pools Read More »

In this guide, we will explore the newly introduced Auto Query feature for AWS IoT TwinMaker. We will discuss how this feature can assist customers in automating the process of configuring data queries and binding IoT data to objects in 3D scenes within Scene Viewer. This guide will provide a step-by-step tutorial on enabling and …

Announcing the Auto Query Feature for AWS IoT TwinMaker Read More »

Introduction¶ In this guide, we will explore the new and exciting feature of high-availability instance fleets configuration in Amazon EMR on EC2. This feature allows you to create resilient EMR clusters with three on-demand primary nodes that support critical processes like YARN Resource Manager, HDFS Name Node, and Spark. We will dive deep into the …

A Comprehensive Guide to High-Availability Instance Fleets Configuration with Amazon EMR on EC2 Read More »

Introduction¶ In recent years, Amazon Connect has become an increasingly popular cloud-based contact center solution for businesses of all sizes. Offering easy scalability, cost-effectiveness, and a wide range of features, Amazon Connect has proven to be a valuable tool in streamlining customer communications. In its latest update, Amazon Connect has introduced more granular access controls …

Amazon Connect: A Comprehensive Guide to More Granular Access Controls Read More »

Introduction¶ Amazon Linux (AL) is a popular operating system developed by Amazon Web Services (AWS). It is designed to provide a stable, secure, and high-performance environment for running applications in the AWS cloud. In the latest release, AL2023.3, Amazon has introduced support for KVM and VMWare images, along with new packages like libreswan, NodeJS20, and …

Amazon Linux announces support for KVM and VMWare images with AL2023.3 Read More »

Introduction¶ Amazon Connect, the easy-to-use cloud contact center by Amazon Web Services (AWS), has introduced a new capability that allows for more granular billing. This feature is now available in all AWS regions where Amazon Connect operates. This guide aims to provide a detailed understanding of Amazon Connect’s granular billing, along with additional technical and …

A Comprehensive Guide to Amazon Connect’s Granular Billing Read More »

Introduction¶ In an effort to enhance productivity and improve customer experiences, Amazon Connect Tasks now offers the ability to pause and resume tasks. This feature enables contact center agents to efficiently manage their workload and maintain organization without losing track of important tasks. With the introduction of pausing and resuming tasks, agents can prioritize their …

Amazon Connect Tasks: A Complete Guide to Pausing and Resuming Tasks Read More »

Amazon DocumentDB is a fully managed, native JSON database service offered by AWS (Amazon Web Services) that makes it simple and cost-effective to operate critical document workloads at virtually any scale without the hassle of managing infrastructure. In a recent update, Amazon DocumentDB introduced an enhanced feature allowing 1-click EC2 connectivity with Amazon EC2 instances, …

Amazon DocumentDB now supports 1-click EC2 connectivity with Amazon EC2 instance Read More »

In this guide, we will explore the new features of Amazon Connect Cases that allow for the monitoring and updating of cases using rules. We will also delve into how these rules can be used to create tasks, update cases, and send email alerts. Furthermore, we will explore the integration of Amazon Connect Contact Lens …

Introduction Read More »

Table of Contents: Introduction Why Upgrade to SQL Server 2022 CU10? Understanding Amazon RDS for SQL Server Upgrading Amazon RDS for SQL Server Database Instances 4.1 Upgrading using the Amazon RDS Management Console 4.2 Upgrading using the AWS CLI Preparing for the Upgrade 5.1 Backup Your Database 5.2 Check Compatibility 5.3 Review and Test Your …

Comprehensive Guide to Upgrading Your Amazon RDS for SQL Server Database Instances to SQL Server 2022 CU10 Read More »